Refund policy

Return and Refund Policy for Slangin' Iron Fitness

At Slangin' Iron Fitness, customer satisfaction is our priority. Please read this return and refund policy carefully to understand your rights and responsibilities.

1. Return Policy

We offer a 14-day return policy, which means you have 14 calendar days from the date your item is delivered to request a return.

To qualify for a return, the item must:

  • Be in the same condition as received (unworn, unused).
  • Include all original tags and packaging.
  • Be accompanied by a receipt or proof of purchase.

Initiating a Return:

  • To start the return process, contact us at slanginironfitness@gmail.com. If your return is accepted, you will receive a return shipping label and instructions on how to send your package back.
  • Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective, incorrect, or damaged upon receipt.

Important: Items sent back without prior approval will not be accepted. Send approved returns to:

9200 NW 39th Ave Ste 130 - 3531 Gainesville, FL 32606.

2. Damages and Issues

Inspect your order upon receipt. If your item is damaged, defective, or incorrect, contact us immediately at slanginironfitness@gmail.com so we can evaluate the issue and resolve it promptly. In such cases, we will cover the cost of return shipping.

3. Exceptions / Non-Returnable Items

We cannot accept returns for the following:

  • Perishable goods (e.g., food, flowers, plants).
  • Custom or personalized items.
  • Personal care products (e.g., beauty items).
  • Hazardous materials, flammable liquids, or gases.
  • Sale items or gift cards.

If you're unsure whether your item qualifies, don't hesitate to contact us with your concerns.

4. Exchanges

To exchange an item, initiate a return as outlined above and, after the return is accepted, make a separate purchase for the new item.

5. European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union (EU), you have the right to cancel or return your order within 14 days without providing a reason.

To exercise this right:

  • Items must meet the same conditions and documentation requirements as outlined above.
  • Refunds for EU customers will include the original shipping costs.
  • Contact us at slanginironfitness@gmail.com to initiate a return.

6. Refunds

We will notify you once we have received and inspected your return. If approved, your refund will be processed to your original payment method within 14 business days of approval.

Note: Bank processing times may vary. If you haven't received your refund after 19 business days, contact us at slanginironfitness@gmail.com.

Disclaimer

This policy outlines Slangin' Iron Fitness's general return and refund procedures. However, specific laws and regulations applicable to your purchase or delivery location may provide additional rights or obligations. In such cases, Slangin' Iron Fitness will adhere to the highest applicable standards to ensure compliance. If you have questions about your specific rights or the return process, please get in touch with us at slanginironfitness@gmail.com.

For any questions or concerns about this policy, please get in touch with us at slanginironfitness@gmail.com.